Welcome to the GetThere Summit Website
Join us June 21-24 for the 2010 GetThere Summit
The Summit, our annual customer education event, brings together the industry's most accomplished, thought-leading professionals to give you the unique opportunity to learn, network and benchmark with some of the world's foremost travel authorities.
More than 300 GetThere customers, product experts, partners and executives will assemble at the Hyatt Regency Bonaventure in Ft. Lauderdale, Florida to help usher in a new era in travel. The emergence of collaboration technologies has changed the way we approach managed travel and at the Summit, we'll show you how we plan to continue leading the way in this new era:
- Learn how to maximize the value of GetThere across your company
- Streamline workflow across your travel, expense and collaboration programs
- Benefit from the experience of our product experts
- Network with your colleagues and industry peers
- Earn CCTE elective credits from NBTA
- Take part in one-on-one Solutions Showcase demos
- Gain invaluable knowledge in our interactive workshops
- Discover best practices that can take your program to the next level
- Return to your workplace armed with the tools to run a better travel program
Register
The one event you don't want to miss
The GetThere team eagerly anticipates your participation at the 2010 GetThere Summit, June 21-24, 2010 at the Hyatt Regency Bonaventure in Weston near Ft. Lauderdale, Florida. As a valued customer of GetThere, we know how important this event is to you and so we continue to offer attendance at no charge. Yes, that's
right — no registration fee!
You'll experience the exclusive opportunity to visit with your peers and learn how GetThere is helping companies of all sizes, across a variety of vertical markets, creatively manage their travel programs to deliver maximum value.
We ask that you please RSVP by selecting one of the following options:
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Agenda
The Summit agenda is designed to help you meet the demands you face on a daily basis as well as from a broader perspective of your program
We'll help you expertly manage your travel program by sharing best practices and discussing timely issues that are relevant to your work.
You will have the opportunity to attend both of our new development sessions, three of the four workshops and the CCTE elective, peruse the Solutions Showcase, meet with product experts, and as always, network with your peers and chat with GetThere and Sabre executives. And for the first time ever at the Summit, you'll get the chance to earn CCTE elective credits from NBTA that count toward your professional certifications. Sign up now for the CCTE Elective (you must sign up to attend).
View the full agenda below and detailed General Session, Workshops and Development Sessions, Solutions Showcase and Speaker Information.
Agenda — Print Version (PDF)
Monday, June 21
- 10:00 a.m. — 7:00 p.m.Registration
- 11:00 a.m. — 5:50 p.m.
- Noon — 5:00 p.m.Special Advisory Board Meetings
- Noon — 5:00 p.m.TMC Meetings
- 6:00 — 8:00 p.m.Welcome Reception / Solutions Showcase
*Note: Workshop attendance qualifies as a CCTE elective in addition to Monday's elective class. You have the chance to earn a total of two CCTE credits at the GetThere Summit. On another note, attendees are free to spend Monday evening as they wish.
Tuesday, June 22
- 8:00 — 9:00 a.m.Breakfast (by regional group)
- 9:00 — 9:15 a.m.General Session: Welcome from Suzanne Neufang, GM, GetThere
- 9:15 — 10:00 a.m.General Session: Industry Overview with Chris Kroeger, SVP, Sabre TN
- 10:00 — 10:45 a.m.General Session: GetThere Strategy & Innovation with S. Neufang
- 10:45 — 11:00 a.m.Break
- 11:00 — 12:15 p.m.Development Session I: Expense Integration in 2010 and Beyond
- 12:15 — 1:15 p.m.Lunch by Regional Groups
- 1:15 — 2:30 p.m.Development Session II: Unlocking GetThere's Potential
- 2:30 — 5:30 p.m.Solutions Showcase
- 6:00 — 10:00 p.m.Evening Event: Laughing with GetThere at the Improv
Wednesday, June 23
- 8:00 — 9:00 a.m.Breakfast by (industry group)
- 9:00 — 9:30 a.m.General Session: Welcome Back!
- 9:30 — 10:15 a.m.Visionary Awards
- 10:15 — 11:00 a.m.General Session: Customer Spotlight - Accenture
- 11:00 — 11:15 a.m.Break
- 11:15 — 12:30 p.m.Workshop #1
- 12:30 — 1:30 p.m.Lunch (by industry group)
- 1:45 — 3:00 p.m.Workshop #2
- 3:00 — 3:15 p.m.Break
- 3:15 — 4:30 p.m.Workshop #3
- 6:30 — 11:00 p.m.Closing Night Gala: All Aboard with GetThere
Thursday, June 24
- 8:30 — 9:30 a.m.Breakfast
- 9:30 — 10:00 a.m.General Session: Welcome Back!
- 10:00 — 11:00 a.m.General Session: Customer Panel
- 11:00 — NoonGeneral Session: Guest Speakers - Sam Gilliland & Robert Crandall
- Noon — 12:30 p.m.Closing Remarks
- 1:00 — 4:00 p.m.Shuttles depart for airport
General
Our General Session opens with a special welcome from Chris Kroeger, Sabre Travel Network senior vice president, and Suzanne Neufang, GetThere general manager
Chris and Suzanne will set the stage for a memorable event with an overview of GetThere's strategy on product, service, technology and what the future holds for sustaining savings in corporate travel. See what GetThere has to offer your program in light of rising procurement pressures — spend optimization solutions, demand management, business intelligence and reporting products, spend visibility in real-time and more.
The General Session will also offer a diverse customer panel discussing today's key industry issues and a spotlight on a global customer sharing their strategies and successes.
Workshops
The core of the Summit's training is found in our interactive workshops and development sessions
We have refashioned our approach to Summit training to give you an all-new learning experience. For the first time at the Summit, earn a CCTE credit by participating in an elective course on June 21 and an additional credit by attending five development/workshop sessions June 22-23. That's two CCTE credits in one trip! Sign up for the CCTE Elective (you must register for this session in advance).
Our new program development sessions will be geared toward your job role and around the complexity of your travel program. You'll have the chance to network with your peers who are experiencing similar program opportunities and challenges, as well as learn from the experts who can help make your program successful.
CCTE Elective
"Quattro" Adventures!- Learn the four areas that impact effective communications
- Focus on effective communications as it relates to people, persuasion, design and technology
- Explore how we influence others and how technology and design influence everything we do, from procurement practices to sales and executive communications
- GetThere will fund the cost of this elective for each Summit attendee
Program Development Sessions
Development Session I: Expense Integration in 2010 and Beyond- Get a better understanding of the power of integrating travel and expense reporting
- Learn about our end-to-end expense integration process and the options available to you
- Hear from your peers who have experience integrating and their do's and don'ts
- Find out how to improve reporting and policy compliance
- Learn how to deliver value across your organization and how to communicate that value to your executive team
- Learn proven tips and tricks to optimize your GetThere site
- Maximize your use of GetThere's full functionality
- Become skilled at effectively communicating with your users
- Discover techniques to improve your adoption and touchless rates
- Promote preferred vendors in order to fulfill your supplier contract obligations
- Bring your own questions for answers from the experts
Workshops
Back by popular demand! Each year at the GetThere Summit, you have the opportunity to participate in interactive and educational workshops. This year is no exception, and we are excited to offer the following tracks:
Innovating, Powering and Socializing Travel- Get a glimpse of GetThere's vision for the next 12 months
- Gain new insight into the technologies that are changing the dynamics of travel
- Find out how GetThere is accelerating travelers through the booking process
- Learn how to build an effective mobile strategy for your company
- Gain in-depth insight about the true cost of running a successful travel program as well as every aspect that affects your company's bottom line
- Get a better understanding of ancillary fees and how GetThere integrates them into the booking process
- Take a deep dive into the world of content fragmentation and how to use GetThere effectively to get a holistic picture
- Learn how you can work successfully with your TMC to maintain an efficient travel program
- Find out if and why pre-trip approval is a good fit for your organization
- Learn how to successfully manage your supplier relationships and the negotiations that are vital to running a thriving program
- Discover how to convey your organization's goals to your suppliers to get the results you want
- Understand how to effectively report your value and accomplishments up to the CFO or CPO
- Participate in this collaborative networking discussion to find out what your peers have done to meet the demands around:
- Going Global
- Risk Management
- Overcoming cultural differences around travel
- Gaining buy-in from other regions
- Marrying Policy with Rogue Road Warriors
- Collaboration Technologies
- How to best incorporate viable alternatives to travel
- What works? What doesn't work?
Solutions
The Solutions Showcase is your best opportunity to get an up-close experience with our products and partners in a trade show-style environment
Talk to the product experts and see the demos you're interested in, and even try them out at one of our hands-on kiosks.
See all the GetThere solutions including Rail Solutions, Trip Sync, Ticket Manager, GetThere Expense and more in action. Our subject matter experts, technology and expense partners will be on hand to answer questions on how these new features integrate with your GetThere site and how they would benefit your travel program.
GetThere Booths
- Air Solutions
- Ticket Manager
- Rail Solutions
- Mobile Solutions
- Trip Sync
- GetThere Collaboration
- Expense Integration
- GetThere Meetings
- Hotel Solutions
- GetThere Express
- Policy Enhancements
- Customer Experience
- GetThere Survey Booth
- Sabre - New Total Travel Solution
- Ask the Experts
- APAC
- EMEA
- LATAM
Partner Booths
- Infor
- IBM
- SAP
- Cvent
- Signup4
- Worktopia
- GCL/Avinode
- ACTE
- MASSIVEGOOD
Speakers
Keynote Speakers
Sam Gilliland - Chairman and CEO, Sabre Holdings
Robert Crandall - Former Chairman and CEO, American Airlines
GetThere Speakers
Chris Kroeger - Senior Vice President, Sabre Travel Network
As senior vice president for Sabre Travel Network, Chris Kroeger is responsible for sales, account management and service for Sabre's global customer base.
Suzanne Neufang - General Manager, GetThere
Suzanne Neufang oversees the entire scope of GetThere's global business, driving the company's focus on innovation and customer engagement in the corporate travel and collaboration arena.
Denise Beckmann - Vice President, Client Services
Denise Beckmann's responsibilities include leading the Customer Success Management and Global Professional Services, which includes Project Management, Site Management and GetThere University.
In addition, our leadership team will be on hand, including:
- Duane Futch - Vice President, Travel Procurement Strategy
- Paul Wiley - Director, Product Marketing
- Jason Geall - Director, Europe, Middle East and Africa
- Rodolfo Silva - Director, Latin America
- Grant Rattray - Director, Asia-Pacific
- Jeremy Stubbs - Director, Go-to-Market Strategy
Travel/Hotel
Weston is conveniently located in the near vicinity of two major airports, Miami International (MIA) and Fort Lauderdale / Hollywood International (FLL)
Conference Hotel
Hyatt Regency Bonaventure
250 Racquet Club Road
Weston, Florida, USA 33326
Tel: +1.954.616.1234
Fax: +1.954.384.6157
Maps and Directions
Book your hotel by June 4 by reserving online with the hotel or by calling
1.888.421.1442. To ensure you receive the group rate of $149 per night plus tax, please reference the GetThere Summit. You may cancel your hotel reservations at no charge up to 48 hours in advance.
Please note: Summit attendees are responsible for booking their hotel reservations directly with the hotel property. Summit registration does not reserve a hotel room.
Pre and Post Summit Dates: Please call the Hyatt Regency Bonaventure directly at
1.888.421.1442 to check availability. The Summit rate is available June 18 - 26 based on room availability.
General Hotel Information
> $149 hotel rate is good June 18 - 26, pending availability
> Check-in: 3 p.m.
> Check-out: Noon
> $10 fee for overnight parking valet
Hotel Highlights
> Complimentary WiFi access in public areas for Summit attendees
> High-speed, Internet-ready workstations
> Complimentary parking
> Knowledgeable concierge services
> Multilingual staff
Weather
> Check Weather.com for the Weston, Florida forecast
> Average June High Temperature: 88 degrees
> Average June Low Temperature: 74 degrees
> Mean June Temperature: 81 degrees
> Average June Rainfall: 10.01 inches
Directions
From Fort Lauderdale / Hollywood International Airport: Exit airport taking I-595 West approximately 15 miles to Exit 1A (136th Avenue/State Road 84). Proceed straight, West on State Road 84 approximately 2.5 miles (thru light at Weston Road) to Bonaventure Blvd. Turn left onto Bonaventure, beneath expressway and thru stop light, about 1/10 mile to Racquet Club. Turn right onto Racquet Club and proceed 1/3 mile to hotel entrance on your left.
From Miami International Airport: Exit airport and take 836 West (Dolphin Expressway) approximately 4 miles to 826 North (Palmetto Expressway). Take 826 North approximately 10 miles to I-75 North. Take I-75 North to Royal Palm Boulevard (old Arvida Parkway), Exit 15. Go West on Royal Palm Boulevard (old Arvida Parkway) to 3rd traffic light, Bonaventure Blvd. Turn right on Bonaventure and proceed North approximately 2 miles through 4 intersections to Racquet Club Road. Turn left onto Racquet Club Road. Hotel is 1/3 mile down Racquet Club Road on your left.
Transportation
Hotel courtesy van is not available. Limousine and sedan requests can be handled through the hotel concierge, call 954.616.1234. Major car rental agencies are located at the airports.
Taxis: Fort Lauderdale International Airport is 15 miles from the conference hotel. Taxi cost is approximately $45-$50 one-way. Miami International Airport is 32 miles from the conference hotel. Taxi cost is approximately $75-$80 one-way.
Super Shuttle Service from Miami: 24-hour service to hotel. Guests should go to the Super Shuttle station located at the Van/Limo booth directly outside of the lower level baggage claim area near curbside pick-up. Blue vans with yellow lettering say Super Shuttle. Fees apply.
FAQs
Basic Summit information
What is the GetThere Summit?
GetThere's longstanding annual customer event, the Summit is your exclusive opportunity to meet personally with GetThere executives, product experts, Customer Success Managers and Partner Success Managers, participate in our interactive workshops and network with industry colleagues.
What is covered as part of my attendance at the 2010 GetThere Summit?
GetThere pays for all event meals, beverages and entertainment, with the exception of Monday evening's dinner. Attendees pay airfare, ground transportation, hotel room charges and room incidentals. GetThere has negotiated a special room rate of $149 plus tax. Please book your hotel reservations by June 4 directly with the hotel property online or by calling 1.888.421.1442 and referencing the GetThere Summit.
Who attends the event?
Anyone responsible for corporate travel procurement programs, including senior management, travel directors/managers, procurement directors/managers, purchasing managers, site administrators and authorized resellers who use GetThere products and services are welcome to attend. GetThere Customer Success and Partner Managers as well as senior executives will be your hosts.
What is the room rate at the Hyatt Regency Bonaventure?
GetThere has secured a special Summit rate of $149 per night plus tax. Reserve your room by June 4 by booking online or calling 1.888.421.1442 and referencing the GetThere Summit to receive this rate.
What is the weather typically like in Weston during June?
The average high temperature is 88 degrees and the low 74 degrees. The average precipitation is about 10 inches. Check Weather.com for the most current forecast.
What should I wear?
Dress is business casual given the climate and hotel setting.
How much does it cost to attend the 2010 GetThere Summit?
Registration is free; each attendee is responsible for all of their individual travel arrangements and costs including air, hotel and ground transportation.
For more information regarding the Summit, what should I do?
Please contact us or your GetThere representative directly.
What else is there to do in Weston (Fort Lauderdale)?
While we have an action-packed agenda at our beautiful host hotel, the City of Weston has published a guide to the area (PDF).
Where can I eat dinner on Monday night?
We have memorable events arranged for Tuesday and Wednesday evenings. Summit attendees are free to spend Monday night as they wish. The Hyatt Bonaventure has two restaurants on-site, and additionally the concierge recommends the following local eateries (and will happily assist you with group reservations):
- Il Toscano
- Tarantella Italian Restaurant
- East City Grill
- Lucille's American Cafe
- El Mariachi Mexican-Spanish Restaurant
- Miyoko Sushi
- Flannigan's Seafood Bar & Grill
- Carolina Ale House
- Moon Thai & Japanese
- Bonefish Grill
Can I bring my family?
The GetThere room rate is available from Friday, June 18 to Saturday, June 26, pending availability. Please note that while your spouse and/or family are welcome at the hotel, the GetThere Summit, including meals and activities, is reserved for conference attendees only.
Sponsors
GetThere would like to recognize our 2010 Summit Sponsors

Contact Us
For Summit information including content, registration and hotel inquiries, email Sandy Albrecht
You may also contact your GetThere representative directly.
Hyatt Regency Bonaventure
250 Racquet Club Road
Weston, Florida, USA 33326
Tel: +1 954 616 1234
Fax: +1 954 384 6157




