Sunday, June 22

Noon – 7 p.m.	Registration
6 – 8 p.m.	Opening Reception

Monday, June 23

8 – 9 a.m.	Continental Breakfast
9 a.m. – 1 p.m.	Registration
Noon – 1 p.m.	User Group Lunch
1 – 1:30 p.m.	Welcome/Opening
	As you learn to cope with an ever-tightening travel budget, discover how GetThere’s procurement solutions can help you achieve savings and results at every turn.
1:30 – 2:30 p.m.	Product Vision
	Catch a first-hand glimpse at the latest products and programs designed for your corporation and your travelers.
2:30 – 2:45 p.m.	Break
2:45 – 3:45 p.m.	Workshops (1)
3:45 – 4:00 p.m.	Break
4 – 5 p.m.	Workshops (2)
7 – 11 p.m.	Awards Dinner

Tuesday, June 24

8 – 9 a.m.	UG Breakfast
9 – 9:15 a.m.	Welcome Back
9:15 – 9:45 a.m.	Technology Focus – Kerry Schwab, GetThere
	Learn about GetThere's focus on delivering quality performance for customers.
9:45 – 10:15 a.m.	Service Initiatives – Denise Beckmann, GetThere
	Get a better understanding about new service initiatives designed for GetThere customer success.
10:15 – 11 a.m.	Industry Perspective – Mike Boyd, President, The Boyd Group, Inc.
	Well-known expert Mike Boyd discusses future aviation issues and provides insight on events and trends affecting airlines, airports and aircraft manufacturers.
11 a.m. – Noon	Customer Spotlight – Cindy Heston, Thomson Consumer Electronics
	Cindy Heston, the 2000 BTN Travel Manager of the Year, will discuss the evolving role of Demand Management in Thomson's travel management program.
Noon – 1 p.m.	Lunch (Showcase open)
1 – 3 p.m.	Solutions Showcase
	Get up close and personal with GetThere products by learning firsthand from our product experts and partners in an interactive environment featuring brief presentations and product demonstrations.
3 – 3:15 p.m.	Break
3:15 – 4:15 p.m.	Workshops (3)
4:15 – 4:30 p.m.	Break
4:30 – 5:30 p.m.	Workshops (4)
7 – 11 p.m.	Evening Party

Wednesday, June 25

8 – 9 a.m.	UG Breakfast
9 – 10 a.m.	Workshops (5)
10 – 10:15 a.m.	Break
10:15 – 10:30 a.m.	Welcome Back
10:30 – 11:30 a.m.	Rich Crowley, Argonne National Laboratory Marie Hill, Texas Instruments Sally Abella, Harman
	Hear customers share strategies and best practices from their programs, and touch on pertinent travel management issues.
11:30 a.m. – Noon	Guest Speaker – Josh Dorfman, The Lazy Environmentalist
	Josh Dorfman, an established author, environmental entrepreneur and media personality, shares his perspective on today's green revolution and discusses how travel managers can help build a sustainability mindset with co-workers and executives.
Noon – 12:30 p.m.	Closing (Photos)
	Review key messages and highlights from the Summit, and find out how you can access the information in the future.
12:30 p.m.	Lunch To Go

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