Customer Success Manager
No one does service like GetThere.
At the forefront of our service-oriented approach is a GetThere Customer Success Manager (CSM), who will act as your main GetThere contact and assume overall responsibility for the success of your program.
Your CSM will help you implement GetThere features to enhance your site, recommend strategies to improve adoption and keep an eye on your ongoing progress.
As a GetThere customer, you get the benefit of our seasoned Customer Success Manager (CSM) team.
Averaging 15 years in account management, your CSM will get immersed in your program and quickly become a consultative partner. Your CSM will help you implement GetThere features to enhance your site, recommend adoption strategies and assess your overall progress. Our Top 20 customers have been with us for an average of 10 years, and the CSM team is a key ingredient.