Everyone knows online adoption is the quickest way to savings – but you can’t just expect results by rolling out an online solution. Relying on People, Programs, Tools and our Community, GetThere’s unique service model not only drives savings with tried-and-true methods that increase adoption, but also helps grow your program in new and imaginative ways.

The People

As a GetThere customer you will work closely with an experienced Customer Success Manager (CSM), the lead for helping direct your travel program, as well as a veteran team of Site Managers, Professional Service specialists and Customer Service representatives. Your CSM will help you create a customized strategy, recommend policy changes as your business and the industry evolve, and develop several initiatives such as a savings model, an adoption plan and a plan for global expansion. A dedicated Site Manager handles day-to-day site administration, and Professional Services will help you get your site up and running smoothly.

The Programs

Whether you’re looking to launch your first procurement solution or take it to the next level, GetThere’s programs can meet your needs. We have a proven system for driving higher adoption than industry standards, optimizing your site, growing your program with new features and taking it to new regions.

The Tools

GetThere’s superior touch point tools – our Scorecard and Savings KPI’s, Product Release Communications and Customer Care Online – reduce the need for your travelers to contact a representative when confronting various issues.

The Community

The powerful GetThere community includes the Connection, our private customer extranet with a complete product and service library, the GetThere Advisor newsletter, GetThere University, our yearly customer-exclusive Summit event and regional User Group meetings.

GetThere’s comprehensive view at service is truly unequaled. For more information about our service model and other products, please contact us today.