How do you get the most value out of unused airline tickets? Are you worried that your travelers are uninformed about how to exchange a ticket? GetThere Ticket Manager Exchange lets your travelers change their tickets, void trips and get refunds. All online, all without the need for expensive travel agency assistance.
The most recent GetThere Benchmark Report shows our customers average 70 percent touchless transactions and 78 percent online adoption. Why are these numbers so high? Self-service features like GetThere Ticket Manager keep your travelers and arrangers booking online and off the phones. That saves time and money.
Within GetThere, the Ticket Manager function alerts travelers of available unused tickets as they shop for a trip. Travelers can immediately apply the value of the unused ticket to the itinerary they’re building.
Ticket Manager also helps your travelers exchange a ticket while online. No reason to waste time calling the agency. While shopping in GetThere, the cost to change the ticket is presented for each flight option. Travelers can also see how the fare difference was calculated, including any penalty fees. Ticket Manager Exchange re-prices tickets instantly and automatically adds applicable change penalties.
Make sure you’re recovering the value of your unused tickets by promoting the use of the GetThere ticket manager and ticket exchange features. You’ll save money and help your travelers be more efficient.