In the early days of software as a service (SaaS), many companies felt uneasy about trusting someone else to manage their mission critical systems. Today, the most successful offerings available as a service are those that focus on not just innovation, but also performance and service availability.
When you manage 25 million users as we do at GetThere, system availability is essential to success. Making it happen requires significant expertise, investment and adherence to strict controls around security, access, change control and redundancy. By driving a consistent focus on these key areas, GetThere continues to maintain the industry’s best performance record.
As part of the multi-billion dollar Sabre Holdings family, GetThere leverages expertise from a world renowned industry leader in critical, highly available, and fault tolerant systems operations. Strict change management, advanced systems monitoring and alerting, and 24/7 dedicated operating staff are routine practice.
The result? We lead the online booking tool (OBT) industry with system uptime at 99.9 percent backed by a follow-the-sun product support team. And we’ve met and/or exceeded the availability goals since 2007.
That’s why the world’s largest companies with online travel programs rely on GetThere.