It’s hard to believe it’s halfway through 2013…it’s definitely been a busy start to the year. Your GetThere team kicked off 2013 by celebrating our customers’ successes and helping you better leverage our products with three customer Summits in North America, the UK and Brazil.
Nearly 100 corporate travel leaders and influencers joined us in Sao Paulo for a day of networking, learning and strategizing.
How generations shape corporate travel – which one are you and how can you make change?
In offices and factories around the world it’s not unusual nowadays to find four generations of employees working side-by-side. Outstanding communications must be, therefore, a fundamental characteristic of any successful modern business. Last month, Amy Lynch (Baby Boomer) and Kim Lear (Millennial), of generational research firm BridgeWorks, addressed the GetThere Summit in London. Martin Ferguson reports…
Some corporate travel managers are experts in the art of demand management (aka spend management) – swaying purchasing behaviors to meet greater policy compliance and savings opportunities. By influencing traveler decisions around certain purchases, you give yourself a better chance at meeting organizational savings goals.
Roughly 300 corporate buyers, technology experts, expense partners and TMC representatives attended for 48 hours of education and networking. The theme for this year’s event was you + GetThere–how we can team with you to deliver the best products and service to drive your travel program perpetually forward.
Each year at the GetThere Global Summits, we acknowledge our most outstanding corporate and TMC customers of the prior year with GetThere Visionary and Luminary awards. Congratulations to the following award winners, presented at the 2013 GetThere North American Summit.
When you’re traveling to a city for the first time, odds are you’ve either sought advice or been given recommendations by a coworker. These tips typically carry more weight because they come from someone you know, someone from your organization.
GetThere has brought that trusted advice online with Traveler Reviews.
Video conference technology has existed for decades, but despite massive corporate investments, video conferencing rooms around the world are sitting empty. If the collaboration and cost benefits of virtual conferencing are undeniable, then why are rooms empty? The simple answer is user anxiety.
With a positive outlook, the freshness of the calendar turn, and a questionable sense of humor, here are some resolutions for travel procurement professionals to consider for 2013.
What a year! We delivered new innovations, such as a new home page, new policy engine options, more expense integrations, and the industry's first integrated virtual meetings booking tool. You have achieved incredible savings, compliance and security-related goals.
As we all head toward a little time off and perhaps travel with family and friends, I'll send you off with my version of the holiday classic (minus the partridge in a pear tree).
A longtime GetThere client, WellPoint’s Cindy Heston is an established expert in the field of managing corporate travel. A recent article in the November 2012 issue of Travel Procurement illustrates the possibilities that GetThere can open up for programs with creative leadership and a technology-inclined travel management company.
Odds are you haven’t met Ethan yet — but you should. Who is he you ask, and why should you get to know him?
I'm a baseball nerd, so I keep a special place for all kinds of unique numbers. Anyone running a baseball team can’t adequately judge the club without a myriad of traditional statistics and advanced metrics. If you’ve seen Moneyball with Brad Pitt, you know that meticulously gathering data can give your side a huge advantage, even when you’re working with a budget a tenth of the size of the Yankees. The same goes for travel buyers.
Are you aware that GetThere helps you understand and creatively leverage big data to your benefit? We can help you better understand your company's data in an impactful way and benchmark your program against companies of like size or industry.
At GetThere University, our goal is to provide our customers and partners with the knowledge and resources they need to effectively use our products.
GetThere is entering the world of gamification with an educational game for travel arrangers. GetThere Travel Hero is a fast-paced online game that puts players in the role of a multi-tasking corporate travel arranger.
Mike Million of Emerson, a GetThere client, was honored by the editors of Business Travel News with a Best Practitioner award at BTN's annual awards event at GBTA in Boston on July 24.
We’ve recently upgraded Product Support Online to make it even more helpful for you. You can now see the real-time status of a bug. Live chat support is available for every user in English, Spanish and Portuguese.
Grainger, a B2B distributor of industrial products, recently integrated SAP with GetThere and instantly realized automation benefits.
Emerson, a global manufacturing and technology company, sought to streamline its travel program in Latin America last year.
Tags: Corporate Travel
For more than 17 years, GetThere has provided online technology that connects organizations. In serving corporations big and small, multinational and domestic, we have learned a lot about how they set out to achieve their goals and how they operate with suppliers and partners.
Now that we're reaching the end of another year, I believe we should close 2011 with two thoughts...well, maybe two and a half. Thought#1 - What a fantastic year 2011 has been! Thanks to the strong, consistent and continued support from you...
We have heard from your travelers and arrangers loud and clear - and all we can say is thank you! In our latest aggregate of GetThere user experience surveys, 95 percent of our users gave our air shopping a positive score, followed by car shopping with 93 percent...
Being a business traveler sucks a lot of the time, doesn’t it? Not always, obviously. But I can’t remember reading many business traveler tweets or status updates celebrating a 6 a.m. airport check-in or proclaiming a smooth, friendly and hassle-free experience at security...
How often do you request extracts of user data from GetThere? What about booking logs? It’s an important responsibility for travel managers. At GetThere, we’re committed to making it easier for you to do your job. Enter the new GetThere User Data Extract Tool and Customer Log Tool...
Nobody likes to endure a lengthy checkout process - especially at work when you're trying to get things done. That's why your travelers should be excited about GetThere Express, which speeds up the time it takes to checkout by consolidating all your travel information on a single page.
In today’s world, online consumers increasingly want more control over how they learn. Whether it’s watching a YouTube video or reading an article on Wikipedia, people expect engaging ways to learn online. At GetThere, we’ve applied these principles in the form of traveler tutorials...
We spoke with Jason Geall, GetThere director for EMEA, during the 2011 GetThere Summit in Phoenix, AZ about the issues corporate customers are facing in the region.
I know how frustrating it can sometimes be to have to place a call into support. And we all know what it’s like to deal with emails flooding our inboxes. In today’s customer service landscape, these traditional methods of seeking support just aren’t always the easiest ways to get help. But there’s good news—if you don’t want to pick up the phone or deal with email, GetThere offers a variety of ways for you to get the help you need...
GetThere represents more than just a great solution for our customers. We represent a strongly connected community of travel management professionals. At last week’s Summit, this community created a steady hum of excitement, camaraderie and information sharing across a wide range of corporations, TMCs, technology partners and the GetThere team. We created a buzz! And that buzz is resonating across the industry. Thanks to the hundreds of you who joined us!
The leaders in business travel expect business travel to increase. GetThere customers represent the largest global travel spenders and they gave a clear viewpoint of travel budget planning in this year’s annual benchmark survey. Seventy-six percent say they are increasing their travel budgets, a clear recognition of the importance of business travel...
Tags: Corporate Travel
In the early days of software as a service (SaaS), many companies felt uneasy about trusting someone else to manage their mission critical systems. Today, the most successful offerings available as a service are those that focus on not just innovation, but also performance and service availability.
Tags: Corporate Travel
New Coke—customers didn't want it. Ford Edsel—customers thought it was ugly. Apple Newton—customers didn't know how to use it. Each of these product launches were tremendous flops for well-established brands that tried to do something different and innovative. In their attempt to foray into new territory they forgot that more important than being innovative is listening to your customers. While GetThere is focused on delivering the newest innovations in travel technology, we also want to ensure we are delivering products that our customers want, like and can easily use. That is why our user interface design work is so important.
Nobody gets more excited about innovation than I do. At GetThere, we pride ourselves as inventors and leaders in travel management systems. But there is a certain level of pragmatism that must be applied to manage innovation...
Tags: Corporate Travel
We recently concluded our annual user group sessions. Every fall GetThere customers get together to discuss hot industry topics and share best practices...
Tags: Corporate Travel