While business travel budgets have remained flat in many parts of the world, in Latin America business travel spending has grown at an annual rate of 7 percent. Brazil, which represents roughly 60 percent of total spend in the region, has grown at a significantly faster pace. Growth has been particularly pronounced as of late – 22 percent annually compounded over the last two years.

The annual GetThere Corporate Travel Benchmark Report contains many interesting findings. It speaks to global trends, best practices, spend and budget forecasts, and emerging technologies.

This year's ACTE Global Education Conference in San Francisco was not only extremely well-attended, it seemed to have something for everyone. Going on the theme of "A/way with Words," the conference focused on communication.

In the latest GetThere Corporate Travel Benchmark Report, we found our customers continue to increase their adoption in every region globally.

For more than 17 years, GetThere has provided online technology that connects organizations. In serving corporations big and small, multinational and domestic, we have learned a lot about how they set out to achieve their goals and how they operate with suppliers and partners.

Planes full of business travelers, crowded check-in lines, days packed full of meetings ... it must be the start of a new year. Happy New Year - and Year of the Dragon! We ended 2011 with our GetThere business - and global customer-managed travel programs - more successful than ever. We broke...

Now that we're reaching the end of another year, I believe we should close 2011 with two thoughts...well, maybe two and a half. Thought#1 - What a fantastic year 2011 has been! Thanks to the strong, consistent and continued support from you...

As a member of the Sabre Human Factors team, Brian Sullivan performs usability studies for GetThere. Brian is a noted voice in the usability field and a big reason why GetThere leads the industry in usability results. Brian recently authored an article...

We have heard from your travelers and arrangers loud and clear - and all we can say is thank you! In our latest aggregate of GetThere user experience surveys, 95 percent of our users gave our air shopping a positive score, followed by car shopping with 93 percent...

So where exactly has 2011 just gone? If you’re like me, you’re wondering where the year has gone and drawing your attention to 2012 – shaping plans and strategies both personally and professionally...

Taking an international trip this holiday season? Traveling abroad is certainly not cheap, but you can avoid unnecessary expenditures by following these guidelines …

Being a business traveler sucks a lot of the time, doesn’t it? Not always, obviously. But I can’t remember reading many business traveler tweets or status updates celebrating a 6 a.m. airport check-in or proclaiming a smooth, friendly and hassle-free experience at security...

How often do you request extracts of user data from GetThere? What about booking logs? It’s an important responsibility for travel managers. At GetThere, we’re committed to making it easier for you to do your job. Enter the new GetThere User Data Extract Tool and Customer Log Tool...

Nobody likes to endure a lengthy checkout process - especially at work when you're trying to get things done. That's why your travelers should be excited about GetThere Express, which speeds up the time it takes to checkout by consolidating all your travel information on a single page.

Policing travelers isn’t necessarily fun. Travelers can be a noisy bunch, especially when they don’t get their first choice of travel options. It is, however, critically important to the success of your program.

With the new Travel Policy Engine from GetThere, you have the ability to build more flexible rules that meet the needs of your program – and won’t necessarily put out your travelers – with relative ease.

Sally Abella, director of corporate travel for Harman International Industries, recently discussed the benefits of GetThere and the integration of the IBM expense solution. Lynnora Ruth, corporate travel manager for Harman in North America also comments. 

GetThere Ground allows business travelers to book and pre-pay executive car services online in real-time, including limos, executive sedans and taxis. Employees can view and compare these point-to-point services on a single screen, and book any option with a...

How do you get the most value out of unused airline tickets? Are you worried that your travelers are uninformed about how to exchange a ticket?  GetThere Ticket Manager Exchange lets your travelers change their tickets, void trips and get refunds.  All online, all without the need for expensive travel agency assistance...

In today’s world, online consumers increasingly want more control over how they learn. Whether it’s watching a YouTube video or reading an article on Wikipedia, people expect engaging ways to learn online. At GetThere, we’ve applied these principles in the form of traveler tutorials...

We spoke with Jason Geall, GetThere director for EMEA, during the 2011 GetThere Summit in Phoenix, AZ about the issues corporate customers are facing in the region.

The theme this year at GBTA is Elevating the Business of Travel. GetThere is ready for the challenge with several of our most innovative product announcements ever. If you were at the Summit, you experienced the excitement firsthand. We expect even more buzz in Denver...

I know how frustrating it can sometimes be to have to place a call into support. And we all know what it’s like to deal with emails flooding our inboxes. In today’s customer service landscape, these traditional methods of seeking support just aren’t always the easiest ways to get help. But there’s good news—if you don’t want to pick up the phone or deal with email, GetThere offers a variety of ways for you to get the help you need...

Occasionally a travel manager will get questioned about how long it takes to use online booking to plan and book a trip. A traveler may complain about response times or a manager may question why it takes so long for his people to plan their travel. The answer is complicated as there are many factors that can affect the process. Here we review the top 8 factors that may impact average booking times using an online tool... 

GetThere represents more than just a great solution for our customers. We represent a strongly connected community of travel management professionals. At last week’s Summit, this community created a steady hum of excitement, camaraderie and information sharing across a wide range of corporations, TMCs, technology partners and the GetThere team. We created a buzz! And that buzz is resonating across the industry. Thanks to the hundreds of you who joined us!

Etihad Airways and GetThere have entered into a strategic partnership that will bring new value and reach to our customers by...

The leaders in business travel expect business travel to increase. GetThere customers represent the largest global travel spenders and they gave a clear viewpoint of travel budget planning in this year’s annual benchmark survey. Seventy-six percent say they are increasing their travel budgets, a clear recognition of the importance of business travel...

In the early days of software as a service (SaaS), many companies felt uneasy about trusting someone else to manage their mission critical systems. Today, the most successful offerings available as a service are those that focus on not just innovation, but also performance and service availability.

Every now and again, it’s important – not to mention refreshing – to take a step back from your day-to-day responsibilities and discuss new ideas and evaluate what others have done and are doing to accomplish goals that may be similar to yours.  The GetThere Summit is opportunity to engage in one of those times.

New Coke—customers didn't want it.  Ford Edsel—customers thought it was ugly. Apple Newton—customers didn't know how to use it. Each of these product launches were tremendous flops for well-established brands that tried to do something different and innovative.  In their attempt to foray into new territory they forgot that more important than being innovative is listening to your customers. While GetThere is focused on delivering the newest innovations in travel technology, we also want to ensure we are delivering products that our customers want, like and can easily use.  That is why our user interface design work is so important.

Once again, ACTE successfully brought together thought leaders and experts in corporate travel for a few days of meaningful discussion and interaction. The common...

Most of us talk about adoption of online tools as an important performance indicator.  But are we really doing enough to increase the use of self-service, online...

Five years ago I read an article in a travel industry publication that resonated with me then and still does today.  The article highlighted the need for suppliers to better understand the broader...

GetThere has launched the first multinational sites in Brazil in recent weeks - on its new domestic content connections - and the excitement was everywhere at the recent LACTTE...

Whenever I stay at a hotel with my wife and kids (4 and 2), I always check out hotel information and reviews to make sure there’s a pool, the rooms are clean and...

Nobody gets more excited about innovation than I do. At GetThere, we pride ourselves as inventors and leaders in travel management systems. But there is a certain level of pragmatism that must be applied to manage innovation...

We recently concluded our annual user group sessions.  Every fall GetThere customers get together to discuss hot industry topics and share best practices...

We’ve come a long way since the Internet went commercial. The fundamental goal of the Internet was collaboration – first with the military and academic researchers...